Terms and Conditions

Last updated: August 15, 2024

1. Company Information

The Site is operated by K-AROLE IE, registered under the number 877877043. You can contact us at: https://k-arole.com/fr/pages/contact.

2. Products

2.1. Product Descriptions

We strive to provide accurate descriptions of our products. However, information, including prices and specifications, may contain errors. We reserve the right to correct these errors without notice.

2.2. Availability

Products are subject to availability. If a product is out of stock, we will notify you as soon as possible and offer you a refund or a replacement product.

3. Orders

3.1. Ordering Process

You can place an order by selecting the desired products and following the ordering process on our Site. Once your order is confirmed, you will receive a confirmation email.

3.2. Order Validation

We reserve the right to cancel any order in case of payment issues or if the provided information is incorrect or fraudulent.

4. Prices and Payment

4.1. Prices

Prices are displayed in euros and include applicable VAT. Shipping costs are not included and will be added to the total order amount.

4.2. Payment

We accept various payment methods, including credit cards and PayPal. Payment is due at the time of ordering.

4.3. Security

Transactions are secured via SSL and comply with PCI standards to ensure the safety of your information.

5. Delivery

5.1. Delivery Times

Delivery times vary depending on your location and the products ordered. We will inform you of the estimated delivery time when confirming your order.

5.2. Delivery Charges

Delivery charges are calculated based on your shipping address and will be shown during the ordering process.

5.3. Tracking

You will receive a tracking number to monitor the status of your delivery.

6. Returns and Refunds

6.1. Return Policy

You may return products within 14 days of receipt, provided they are in their original condition, unused, and in their original packaging.

6.2. Return Process

To return a product, please contact us via our contact page for return instructions. Return shipping costs are your responsibility unless the product is defective or incorrect.

6.3. Refunds

Refunds will be processed within 14 days of receiving and verifying the returned products.

7. Liability

7.1. Limitation of Liability

To the fullest extent permitted by applicable law, K-AROLE IE and its affiliates will not be liable for any indirect, incidental, special, punitive, or consequential damages related to the use of our products or inability to use these products.

8. Intellectual Property

8.1. Rights

All intellectual property rights related to the products and the Site are the property of K-AROLE IE or its partners. You may not use these rights without authorization.

9. Changes to Terms

9.1. Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site.

10. Governing Law and Dispute Resolution

10.1. Governing Law

These Terms are governed by French law. Any disputes will be subject to the exclusive jurisdiction of the courts located in France.